Abtech’s Enterprise-class Managed IT Services Include
- Proactive 7x24x365 monitoring and alerting
- Outstanding operating systems administration for all major O/Ss
- Microsoft Windows, Microsoft Server/HyperV, VMware, Oracle OVM, Oracle Linux, RedHat Linux, CentOS, Debian, HP-UX, HP MPE-iX, IBM AIX, IBM OS400, Sun/Oracle Solaris, DEC VMS and others.
- Comprehensive database administration for all major databases including Oracle, Informix, SQL Server, MySQL and others.
- Storage and network administration including backup, disaster recovery, cyber recovery with immutable offsite repositories, redundant routing, and auto-fail over/fail-back for 100% availability and enhanced user productivity.
- US-based help desk, Network Operations Center (NOC) and Security Operations Center (SOC).
Benefits of Abtech’s Managed IT Services
- Abtech’s around-the-clock engineering resources free up your internal IT resources for important projects and business priorities.
- Dedicated primary and alternate Systems Engineers for each of our clients ensure immediate and prompt resolution of system issues
- Extensive onboarding, documentation, and knowledge transfer provide a seamless exchange of information with immediate access for all stakeholders.
Database Administration Services
Abtech Technologies has a comprehensive portfolio of remote database administration services to keep your environment stable and running at peak performance.
Abtech’s Remote Database Administration Services deliver instant ROI because we eliminate the costs of hiring, training, and retaining in-house DBAs.
Certified DBAs will monitor your database health daily and tasks
- Proactive 7x24x365 monitoring, alerting, and resolution of issues before they become system-critical.
- Replication and backup validation with regular testing.
- Job completion validation.
- Security and patch maintenance.
- Version upgrades and migrations.
- Database performance tuning.
- Database assessments with recommendations for best practices and immediate remediation of issues.
Windows System Administration
If you are running a Microsoft Windows® operating system, you should be working with Abtech Technologies.
We offer a complete portfolio of Microsoft Managed IT Services that can be tailored to meet your needs.
You will be provided with a dedicated Microsoft specialist who will take the time to fully understand your environment, the applications you are running, and the demands of your business. Whether you require 24 x 7 coverage or business hours coverage, we can accommodate your needs.
We also offer Microsoft patching services to ensure your systems are up-to-date and protected from security threats.
In the event of a problem arising, your IT team will have immediate access to our expert engineers, who will diagnose and resolve the issue quickly and with minimum impact on your operations.
Abtech Windows Managed IT Services at a Glance
- Business IT outsourcing.
- Network and IT system monitoring and troubleshooting.
- Helpdesk service contracts.
- Windows, Hyper-V, and VMware system administration.
- Managed Hosting.
We keep your IT systems running optimally so you can focus on growing your business and serving your customers.
Network Security Services
Businesses deal with large volumes of sensitive information that is targeted by hackers and other malicious actors both inside and outside the business.
Abtech Technologies provides a wide range of products and services to help businesses protect themselves. We have helped large and small companies all the way to Fortune 500 firms to upgrade their defenses and protect themselves from hackers.
- Vulnerability Assessment.
- Penetration Testing.
- Malware Training.
- Back-up Data.
- Anti-Virus Software.
A business IT network requires constant monitoring to ensure small problems don’t turn into poor network performance or even downtime.
Abtech Technologies can help you lower the overhead and cost that is required to monitor your network and provide a clearer view of your network’s overall health and status. Automation and monitoring allow your staff to focus on critical tasks. We can monitor your network remotely and act as a trusted partner to ensure reports are accurate and easy to understand.
Let Abtech Technologies guide your organization to an improved, stable, monitored solution.
Hardware and software support is a phone call away when using Abtech Technologies help desk consulting and managed IT services.
Simply call, email, or open a chat and Abtech will create a trouble ticket for you so an Abtech engineer can either help over the phone or by remotely accessing your system until the problem is resolved.
Abtech’s managed service provider (MSP) program is both an integrated help desk and trouble ticketing system. Users and support personnel can interact in real-time to report, diagnose, and resolve problems. Depending on the nature and severity of the call, an incident can be escalated to an onsite repair visit.
7x24x365 Enterprise Linux Systems Administration and Managed Services
Abtech’s comprehensive Linux expertise is based on more than 30 years of enterprise UNIX environments supporting mission-critical systems. Our software engineers understand our clients’ needs for 99.999% uptime, high performance, and security across multiple distributions of Linux including:
- RedHat (RHEL)
- Oracle Linux and Oracle Linux Virtual Machine (OLVM)
- Many others of the 600+ distributions of Linux
Proactive 7x24x365 Monitoring and Alerting
- Enhanced uptime and availability with 7x24x365, 30-minute response for critical issue resolution.
- Linux environment assessments with recommendations for increased performance.
7x24x365 Linux Monitoring and Alerting
- Key system parameters monitored 7x24x365 with alerts handled proactively to keep systems highly available.
- Patch management including version updates as needed for application compatibility and security.
- Highly secure Tier3 data center with high bandwidth replication to public and private cloud providers.
- Protection and rapid restore to natural disasters, power outages and cyber-attacks.
- Fully managed services and support of both physical and virtual environments.
7x24x365 Linux Systems Administration
Abtech Technologies has a comprehensive portfolio of IBM AIX, HP-UX, and Solaris remote system administration services to keep your environment stable and running at peak performance.
Whether you are looking for coverage when your system administrator takes a vacation or you need to replace someone who has left, Abtech has a remote system administration service that is right for you.
Mission-Critical Data Center Systems Maintenance, 7x24x365
Critical Data Center Infrastructure Maintenance and Management Services
Increased uptime and availability, enhanced productivity through performance monitoring, reduction in operational costs, extended life support for increased ROI on existing IT assets.
Abtech’s 7x24x365 UNIX Systems Administration and Managed Services
Some say UNIX is dead. We disagree! Abtech has been supporting UNIX in our clients’ enterprise data centers for more than 30 years from multiple OEMs including IBM, HPE, Oracle and others in many distributions including:
- IBM AIX
- HP MPE-iX
- Oracle Solaris
- UNIX System V
- UNIX V7
- Tru64 UNIX
- Santa Cruz Operations
- Berkeley Software Distribution (BSD)
Abtech’s UNIX Systems Administration and Managed Services include
- Patch and version management.
- Proactive, 7x24x365 monitoring and alerting.
- Backup, disaster, and cyber recovery.
- Assessments with recommendations for adherence to best practices.
- 30-minute response for troubleshooting and remediation of issues.