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IT Support Services
Hardware Support
Critical Data Center Infrastructure Maintenance and Management Services
- Onsite and remote support for a wide range of server, storage, and network equipment.
- Enterprise OEMs supported: HP, IBM, EMC, NetApp, Dell, Cisco, and Sun / Oracle, and many more!
Benefits of an Abtech Support Partnership
- Save money with discounted maintenance contracts
- Don’t migrate to new hardware if legacy equipment handles workload
- Trained, professional engineers instead of outsourced “smart hands” that OEMs use
- Mix and match maintenance levels to your needs
- Onsite spares for critical systems
- End the frustration to finger pointing among multiple OEMs’ service organizations.
- OS and application engineers on staff
- Media retention options for security
- Free adds/moves/changes through multiple contracts
- Bundle sysadmin assistance with maintenance contracts
- Optional other services (disaster recovery, restoration help, consulting, performance tuning, managed services). Abtech is more than just hardware maintenance.
- Easy and flexible renewals
Up To 70% Off OEM Service Price
EMC Support Services
Reduce the costs of maintaining your EMC storage arrays and extend their life beyond EMC end-of-support with Abtech’s EMC server support services.
HP Support Services
From legacy HP9000 and HP3000 servers and EVA and MSA storage arrays to the latest HP Integrity and Proliant servers and P series storage arrays.
IBM Support Services
Abtech Technologies provides the highest-level support services for IBM PSeries, iSeries, Power servers, and IBM storage and tape libraries.
NETAPP Support Services
Let our experienced Netapp engineers support your Netapp filers at a fraction of the cost from the manufacturer. We also cover Netapp / LSI storage products.
DELL Server Support
Reduce the costs of maintaining your EMC storage arrays and extend their life beyond EMC end-of-support with Abtech’s EMC server support services.
DELL Storage Support
Reduce the costs of maintaining your EMC storage arrays and extend their life beyond EMC end-of-support with Abtech’s EMC server support services.
Abtech is your Support Partner
- All OEMs and operating environments: No finger pointing.
- Extended life support to allow a phased infrastructure refresh plan.
- Nationwide coverage with flexible service agreements.
- Personalized service with a 30-minute response to the service request.
- Proactive support with 24-hour monitoring.
- Services at every level of IT lifecycle (hardware upgrades, installation, migration, maintenance, management, monitoring, assistance for OS and databases, end-of-life support, etc.)
Products We Support
Choose the Server, Storage, or Network That You’re Interested In and We Can Point you In The Right Direction.
Longevity
Abtech Technologies has been providing IT maintenance services for over 20 years.
Proven
Abtech supports over 500 customers and many thousands of IT systems. Many of our customers are on their 3rd generation of Abtech supported hardware.
Reach
Abtech has 22 support offices throughout the US. We can provide 4-hour on-site response to most US cities.
Diversity
Abtech can support most major server, storage, and networking products including HP, EMC, IBM, Netapp, and Cisco.
Expertise
Many of our engineers are factory trained. They have a vast understanding of hardware, software, and diagnostic tools.
Value
Abtech support typically costs 50-70% less than equivalent OEM support. We have access to a large inventory of spares and will support systems no longer supported by the manufacturer.
