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EMC Enhanced Support

Abtech Technologies EMC Enhanced Support Life are designed to protect and support mission-critical EMC storage hardware. By providing support for EMC hardware well beyond the manufacturer’s End-of-Life declaration, we help our customers extend the value of their equipment. We also offer EMC post-warranty maintenance which avoids the increase in cost normally experienced when the OEM warranty expires. Abtech Technologies offers a complete range of EMC server hardware maintenance services.

Clariion ®    Celerra®    Clariion®     AX series     VNX®

Our Coverage

Abtech currently maintains systems for well over 500 clients throughout the country. Many have been Abtech clients for over 10 years, through many product lifecycles. At each stage they have called on Abtech’s engineers and consultants to provide technical input and recommendations. Often, we design the solution, supply the hardware, implement the hardware, and provide support throughout its working life. We have a strong Lenovo and IBM support team at our main offices in San Diego and Los Angeles. We also have field engineers based at strategic locations throughout the US, notably in Texas, Maryland, Delaware, Virginia, San Francisco, and Connecticut.

Our Team

Here are examples of the specialists we employ to support our customers:

  • IBM Lenovo System Architects and Consultants to plan and implement solutions.
  • Local Lenovo field engineers, many of which have been trained by the manufacturer.
  • Level 2, 3, and 4 IBM Lenovo Support Engineers to troubleshoot more complex issues and support our field specialists.
  • Engineering groups focused on Enterprise and Small to Medium Business allowing us to focus on the unique needs of each type of client organization.
  • NOC and Helpdesk Engineers trained to provide remote assistance and troubleshooting.

For the last 26 years, Abtech Technologies has been providing nationwide maintenance services on a wide variety of server and storage products. Our objective is to give you excellent service and generous discounts off the OEM List price.

Replace or Maintain Your Hardware – Abtech Can Help with Both

Abtech is unique in the industry in that we not only provide hardware maintenance services for a wide range of platforms, but also have established reseller relationships with the likes of Dell, EMC, and IBM. This enables us to give our customers a balanced viewpoint. In some cases, it is more cost-effective to put a system or storage array on Abtech post-warranty support. In other cases, we may offer better value by replacing the equipment with completely new and up-to-date hardware. Customers have the option to lease or purchase depending on their budget situation.

Clariion

  • CX200, CX300, CX400, CX500, CX500, CX600, CX700

  • CX3, CX3-10, CX3-20, CX3-40, CX3-80

  • CX4, CX4-120, CX4-240, CX4-480, CX4-960

  • AX100, AX150, AX4-5F

VNX/VNXe

  • VNXE3100, VNXE3150, VNXE3300

  • VNX5100, VNX5300, VNX5500

Celerra

  • NS20, NS40, NS80, NX4

  • NS350, NS500, NS600, NS700

  • NS-120, NS-240, NS-840, NS-960