IBM® i5/OS & IBM® OS/400 Technical Support

Improve your overall service and reduce i5/OS & OS/400 software maintenance costs

The i-Series (formerly IBM® AS/400), one of IBM®'s greatest success stories, is widely deployed in large enterprises at the departmental level, in smaller corporations, in government agencies, and in almost every industry segment.

If you are among the many running on i-Series systems, Abtech, in addition to maintaining your hardware, can provide enterprise-class software support for all your i5/OS and OS/400 based systems. Your organization can control the cost of ownership by eliminating annual OEM maintenance price increases as well as restoring more hours to your day to focus on strategic projects that move your business forward.

Abtech offers a range of i5/OS and OS/400 options shown below.

  • Administration of multiple iSeries with multiple OS400 partitions
  • i5/OS & OS/400 Operating System Support
  • Create LPAR’s
  • Creating and managing projects plans for OS upgrades, system configuration changes
  • Managing and performing OS Upgrades when required
  • Perform installation, maintenance, upgrades and PTF/APAR management of iSeries software and hardware
  • Updates and maintain IBM HMC (Hardware management console) as required
  • Ensure security PTFs are applied as required
  • Performance and Capacity Management
  • Performing remote system IPL
  • Monitors iSeries mirroring software and evaluates problems if they occur
  • Perform daily preventative maintenance

Tier-3 Support Always - Your days of talking to a Tier-1 helpdesk person for a Tier-3 problem are over. We understand that for every moment of downtime you waste re-explaining yourself to an engineer is costing your company money.

When you call Abtech, you get highly experienced engineers every time - as long as you need them and as often as you need them. We also don't restrict the number of callers that can call in on your account. Our certified Software Engineers are available around-the-clock to immediately resolve your problems.

Let Abtech’s expert engineers help you manage your i5/OS & OS/400 environments so that you can manage your business.

Contact us for a customized i5/OS or OS/400 support quote. 

IBM 3rd Party Support - Abtech

For the last 26 years, Abtech Technologies has been providing nationwide maintenance services on a wide variety of server and storage products. Our objective is to give you excellent service and generous discounts off the OEM List price.

Our value

  • Highly experienced US Based engineers based in locations throughout the country.
  • Large Spare parts inventory including the option to have spares on site.
  • Flexible service terms to meet your needs and budget.
  • System Monitoring and Reporting included
  • Support for Systems no longer supported by the manufacturer

We have some of the most experienced engineers in the country, fluent in OS400, AIX, Linux and Windows.  Our field engineers are experts in IBM pSeries and IBM iSeries servers as well as Lenovo servers and IBM storage

If you are looking for hardware maintenance for your IBM pSeries, iSeries or IBM Power server, please click below for more information.